Digital Writer and Editor Job Posting

Member Engagement Manager

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Job Category: Membership

Requisition Number: MEMCHI02

Posting Details:
Posted: June 21, 2025
Hybrid
Hybrid

Locations Showing: Chicago
Salary Range:

Key Responsibilities:

  • Manage a large donor portfolio (1,500–2,000 households), delivering personalized and efficient support.
  • Achieve or exceed metrics for new memberships, renewals, upgrades, and donor retention across annual giving levels of $500 to $10,000.
  • Build and maintain strong relationships with members by proactively understanding their interests and aligning them with giving opportunities.
  • Consistently meet daily, weekly, and quarterly engagement and fundraising targets.
  • Communicate FPBP’s mission, goals, and urgency through various platforms including Zoom, email, text, and phone calls.
  • Share regular political updates and policy briefings that energize supporters and inspire deeper involvement.
  • Provide prompt, friendly, and professional service via email, phone, and live chat—making every interaction count.
  • Identify and cultivate potential new donors, bringing them into FPBP’s mission and encouraging active support.
  • Support program recruitment and participation for national and local events.
  • Maintain accurate donor records in Salesforce CRM and Outreach.io, including interactions, follow-ups, and projections.
  • Adapt to other team-related duties as needed.

Preferred Qualifications & Skills:

  • 3+ years of experience in customer-facing roles such as sales, fundraising, or account management
  • Demonstrated success in hitting or exceeding revenue and performance goals
  • Strong interest in U.S. politics, civic engagement, and the American-first movement
  • Outstanding written and verbal communication skills, with a service-minded and persuasive approach
  • Ability to manage a high volume of work with professionalism and adaptability
  • Positive and resilient outlook, with strong judgment and decision-making capabilities
  • Tech-savvy: comfortable learning new systems and using CRM (Salesforce) and enablement tools like Outreach.io
  • Bachelor's degree preferred or equivalent professional experience
  • Experience in political organizations or call center environments is a plus
  • Comfortable working in a metrics-driven and fast-changing environment

Compensation & Work Environment:

  • Salary Range: $65,000 to $85,000 (based on experience and qualifications)
  • Benefits: FPBP provides a comprehensive benefits package including health coverage, paid time off, and other employee perks
  • Schedule: Hybrid – three days in-office, two days remote
  • Equal Opportunity: FPBP is committed to diversity and inclusion in hiring and employment
  • In compliance with local laws, FPBP requires employees in certain states to be vaccinated against COVID-19, with accommodations available for medical or religious exemptions.

Application Instructions:

  • Submit your resume and cover letter to be considered
  • Incomplete applications will not be reviewed
  • If applying to multiple positions, include a unique cover letter for each role
  • Use your legal name in all documentation (no nicknames)